It's simple. You can return it and we can make you a new jewellery piece or give you a full refund.
Short answer. You won't. Since we make all our jewellery ourselves, our prices are over 40% cheaper than high-street jewellery stores, who are merely jewellery retailers. However, in the extremely rare occasion that you do, call us and we will beat their price by 5%.
Again, you can exchange it for another Temple and Grace master-piece or simply return it for a full refund.
We're fully insured until the jewellery sent is received by you. We guarantee that we only use the best and most trusted Australia-based logistic services so everything is trackable and traceable.
It's not just our price, it's our after-sales-service that is un-matchable too. We want you to love us for a lifetime. We want you to recommend us to your family and friends. And to make this happen, we offer a free ring-resizing service and free jewellery polishing service. All of this, for a lifetime!
Yes, we sure can. Send us a picture of the ring. Not only will we beat their price by 5%, you can even avail of our lifetime guarantees!
Once you have selected the ring, please select 'unsure' in the finger size option and place your order. We will send you a ring sizer which you can use to measure your finger size. Then, just call/email us and we will make your ring to your exact finger size.
Simply call us. All calls are attended to by our own in-house jewellery-makers and not by sales people. You can ask us as many questions as you like and even Book a virtual appointment. We don't just sell online. We also have jewellery boutiques in Sydney, Melbourne, Brisbane, Perth and Adelaide so you can book an appointment to visit us. Please don't expect to see a flashy jewellery store. We're all about keeping costs low so you can save while experiencing stunning Australian craftsmanship. We're an Australian family-owned business and we live up to our promises. And finally, we're members of the Jewellers Association of Australia (JAA) and accredited by the Gemological Institute of America (GIA).
You can add up to 3 items for a Home Trial
Palladium Rings
Gold Rings
Platinum 3D Rings
Lab Grown Diamond Earrings
Birthstone Rings
